Technical Advisor - French Speakers to work in Greece H/F
Infos clés
- Référence :
- Technical Advisor - French Speakers to work in Greece
- Fonction :
- Technico commercial / Commercial / Vente / Conseiller
- Secteur d'activité :
- Relation clients / Centre d'appels
- Localisation :
- Athens (Grèce)
- Type de contrat :
- CDD / Temps plein
- Durée :
- 1 an
- Date de début :
- 30/04/2018
- Niveau :
- Bac/Bac+1
- Rémunération :
- A négocier
- Nombre de postes à pourvoir
- 5
L'entreprise
Cross Border Talents
CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europe, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.
Le poste
La mission :
Your Role:
Respond and record consumer enquiries/questions raised through free phone lines for customers;
Maintain Accurate data input of consumer enquiries, questions and feedback on the customer services database;
Ensure client complaints are dealt with and logged in line with the company's complaints escalation policy;
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions, support documents and system training;
Offer recommendations to common problems or frequently asked questions.
We Offer:
Paid travel Expenses;
Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
Renewable contract of 12 months;
Health Coverage and Private Health Care;
Attractive Salary with performance bonus;
Working hours: 40h per week = is 8 hours per day / 5 days a week;
Greek lessons
Free Real Estate Agengy Fee
Le profil :
Requirements:
Native/Fluent French and good English (B2/C1);
Writing speed: 20 words per minute.
Agenda
du recrutement
