eBusiness Performance manager H/F

Le poste

La mission :

When he created the first BIODERMA and Institut Esthederm products in 1977, Jean-Noël Thorel, a pharmacist and biologist, paved the way for active cosmetics by integrating biology into cosmetics for the first time, with the aim of changing the paradigm.

Present today in over 100 countries, with 3,100 employees, NAOS has chosen a single design and manufacturing site, NAOS Les Laboratoires, in Aix-en-Provence (France), in order to control the quality and unique design of its products.

NAOS and its three brands - BIODERMA, Institut Esthederm and Etat Pur - share a unique approach: ecobiology. A combination of biology and skin ecology, ecobiology views the skin as an ecosystem in constant interaction with its environment.

Inspired by life and driven by the heart, NAOS is a shareholder foundation whose aim is to contribute to the realization of human potential.

Are you willing to be a part of an ambitious company project ?

NAOS, major international stakeholder of Skincare, is looking for a eBusiness Performance manager, in CDI, position open right.

The E-Business Performance Manager will report directly to the Global E-Business Manager. This role focuses on driving measurable performance improvements across direct-to-consumer (D2C), Amazon, and e-retail channels through advanced data analysis, optimization strategies, and innovative technology deployment. The manager will act as a key driver of performance excellence, ensuring alignment with global e-business strategies and goals.
the main missions are:

Conversion rate optimization
Detailed reports and overview of conversion blockers on our D2C websites
Implement cohesive CRO strategy & roadmap for brands' core model websites
Manage global CRO tools (CS, AB Tasty) & ensure their deployment and usage in the key markets
Create AB testing roadmap in collaboration with PM & PO teams
Partner with internal teams such as Media, CRM, and UX to enhance consumer experience, acquisition, and retention strategies.

E-retail: eMerch/ tool
Build eRetail/ eMerchandising use cases and accompany countries in operationalization
Monitor and enhance e-retail metrics, including search visibility, traffic, conversion rates, and customer review etc..
Benchmark performance across competition to identify areas of improvement

e-commerce martech :
Develop and delivers Workshop, training program, case studies ton empower countries and increase eCom martech usage
Identify and pilot emerging e-com tools (ex: web stories) that enhance e-com management

Overall performance :
Provide data-driven insights to support strategic decision-making at both global and locals levels on eBusiness channels ( D2C, eRetail, Amazon )
Improve existing Power BI eCom performance dashboards and build new on ( like Amazon global dashboard) to enlarge monitoring coverage

Join a company with a purpose, inspired by a claimed humanist utopia, and come
experience a humane, collective and enriching company.
Our typical recruitment process:
It might slightly change.
1. CV screening. Given the large amount of application, this process can sometimes
be as long at 4 weeks.
2. First 15-minutes contact to narrow down your wishes : via phone or via
EasyRecrue video interview.
3. Interview with different stakeholders.
4. Optionnally, it could be asked that you realize a case study.

Le profil :

Required Qualifications:
Strong expertise in CRO, e-commerce performance tools, and analytics platforms (e.g., Google Analytics, Contentsquare, Profitero, Semrush).
Advanced skills in Excel, Looker, MS Power BI or any data visualization tools
Proven track record in driving e-commerce performance improvements across D2C and e-retail channels.
Experience in managing global projects, tools, and teams across diverse markets.
Analytical mindset with the ability to derive actionable insights from complex data sets.
Solutions-oriented approach with excellent project management and stakeholder communication skills.
Fluent in English

Then apply and join the NAOS journey !

Our job offers are opened to people with disabilities.